Refund Policy (all programs)

In order to request a refund, a written email should be sent to [email protected] with a detailed explanation for the request. After the request has been received the NYSC Board of Directors will review and decide whether to move forward with the refund and how much of the cost will be refunded.

Refunds (full or prorated) will be accepted in the following cases:

• Any and all refunds will have a $15 Insurance fee deducted for EACH refunded transaction.
• A full refund, minus a $15 Insurance fee, will be given when requested in writing/email up to 2 weeks prior to the start of the Soccer.       programs.
• Requests received on/or after 1 week before the scheduled opening day but prior to opening day will receive a 50% refund.
• Injury that prevents a player from playing the remainder of the season.
• Not being able to field a team due to lack of registrations or lack of volunteer coaches.

NO refund will be given in the following cases:

• Unhappy with team assignment / coach assignment / players other commitments / parents behaviors of the team / players playing time / players position on the field / players team not winning enough games.
• Player moving to a different club during the season.
• Practice / game cancellations due to weather or town field issues.
• Scheduling conflicts with players other sports / activities.
• Change of mind after the season has already begun.
• Player moving out of town.
• After Opening Day (Season has started)

In the event that the child is medically unable to participate in the program he/she was registered for, a note from a doctor on letterhead indicating that the player cannot participate is required.

Norwich Youth Soccer Club will not give refunds or prorated fees for missed practices or games due to a player registering for a program late in the season.

Norwich Youth Soccer Club reserves the right to cancel a player's registration if the player and/or parent blatantly and/or repeatedly behaves contrary to the NYSC core values. No refund will be given.

Norwich Youth Soccer Club reserves the right to waive this Refund Policy at its sole discretion at any time. Such waiver shall generally be in response to a justified or highly unusual circumstances, and in no event shall NYSC be obligated to waive this Refund policy.

Payment Policy (all programs)

The full payment amount is due by the beginning of the season the player is in. (Rec or Travel program). If the full payment is not completed by the beginning of the season, the player cannot participate in the program.